HOW TO WORK WITH ON-LINE BOOKING AND PAYMENT SYSTEM
1. REGISTRATION AND AUTHORIZATION
All the users who registered on the site can enter the system using their logins and passwords (hereinafter authorize). E-mail address is used as login.
Attention! Registered previously in the old booking system can use the recover password function. The new users shall register by clicking the “Register” button. One shall fill in all the registration forms, read the terms of registration and put a tick if agrees. Afterwards click the button “To register”.
If the registration is successful the system will go back to the seating plan.
2. TICKET BOOKING
Use the search form to find the necessary event and click on it. On the seating plan click on the chosen seats which are available for booking (the number of tickets for one order is limited). In the window “Shopping cart” you’ll see the list of chosen tickets. The chosen by mistake tickets can be canceled by a double click. The whole list can be deleted by clicking on “Clear order”.
When the chosen seats are selected press the button “Send the order”.
Attention! Before choosing the seats read the information on the ways and places of ticket purchasing!
Attention! Ticket booking is prohibited if there are 3 unpaid orders. Before making the new order either pay for the existing ones or cancel them.
If the booking procedure is done successfully the detailed information about the order, the places and terms of buying the tickets will be displayed on the screen (the order will be sent to the e-mail indicated while registration). The ticket booking is available no later than 3 days before the start of the event.
3. ORDER MANAGEMENT
After authorization the user can see all her/his orders clicking on “Personal account” in the menu “Welcome…”.
In the “Order History” table all the existing orders with a short description for each of them can be seen.
To see the detailed information on the chosen order click on the order in the table (the information will be displayed in the table “The current order”)
To pay for the order or to cancel the order click on the required procedure in the line “Operations” of the chosen order.
(Attention! All the operations with the order in this section can’t be canceled!)
4. PURCHASING THE TICKETS
Carefully review your order! (We recommend to print out the text of the order)
The tickets can be bought through the “Internet Acquiring” service. To use it one shall:
1. Choose the bank payment card;
2. When the card is chosen the user via secure connection will be redirected to the “Belgazprombank” (the Bank) payment page where one shall enter the data of the card;
3. The payment card data is checked and authorization request to the issuing bank is formed;
4. If the result of authorization is successful the Bank notifies the user.
The tickets can be printed out (the link will be available) after the payment is made.