This public offer (hereinafter — the Offer) regulates the relations between Private non-commercial cultural institution Visual & Performing Arts Centre «ART Corporation» (hereinafter — the Seller), represented by director Krasheuskaya Angela Alexandrovna, acting under the Charter, on the one hand, and any private person who applied to the site http://www.teart.by/ (hereinafter — the Site) with the aim of purchasing tickets (hereinafter — the Customer), on the other hand, collectively referred to as the Parties and individually — Party.
1. General terms
1.1. In this Offer, the following terms, when used in the singular or plural, shall have the following meaning:
a) A ticket is a document available for order on the Partner site after the payment is made which confirms the payment for the ticket to the appropriate cultural and entertainment event, tickets to which are sold by the Seller. Material medium of the ticket is the printed document received by the Customer on the order page when the payment is made, which must be taken with to attend the cultural and entertainment event.
b) Reservation is the ordering process on the Partner Site in accordance with the rules of this Offer, which allows to make the payment for the selected tickets to cultural and entertainment events, tickets for which the Seller distributes via the Partner Site, within the period specified in this Offer;
c) The Site is the site of the Seller in the World Wide Web, located at: http://www.teart.by/, whereby the Seller sells tickets to particular cultural and entertainment events;
d) The Partner site is the site located at http://tce.by/, on which the Customer, using the service «My Account», can make an order to buy tickets;
e) The Payment page – the subdomain page of the site http://www.belgazprombank.by/, located in the World Wide Web, on which the Customer can make the payment for the ticket by entering the required data.
2. Subject of the agreement
2.1. The subject of the public Offer agreement concluded by its acceptance by the Customer is booking and purchase of the tickets to cultural and entertainment events that are distributed through the Site via the Partner site.
2.2. Acceptance of the Offer is completed:
2.2.1. when one clicks «Buy» on the Payment page to make the payment;
2.2.2. when one clicks «Book» on the Partner site to book the ticket(s) in part of this Offer, which refers to the ticket booking.
3. Rights and obligations of the Parties
3.1. The Seller shall:
3.1.1. provide full information on how to purchase tickets on the Partner site;
3.1.2. provide information about events, tickets to which the Seller distributes on the Site and on Partner site;
3.1.3. in case of buying the tickets by the Customer to process information provided by him/her via the Partner site and the Payment page;
3.1.4. in case of cancellation of cultural and entertainment event, the ticket for which was bought by the Customer on the Site through the Partner site and the Payment page: locate information about the cancellation of cultural and entertainment event or the changes in the schedule of the event by posting the information on the Site.
3.2. The Seller has the right to:
3.2.1. unilaterally make changes in this Offer without prior notice to the Customer. In this case the changes will be posted on http://www.teart.by/;
3.2.2. temporarily suspend the realization of the tickets through the Site and / or the Partner site, noticing the Customer by locating the information on the Site;
3.2.3. refuse the Customer to buy the tickets in case the Customer provides false information or is suspected of having committed illegal acts with the bank cards.
3.3. The Customer shall:
3.3.1. be bound by the terms of the present Offer;
3.3.2. provide accurate information in the process of booking and buying the tickets;
3.3.3. not carry out illegal activities with the bank cards.
3.4. The Customer has the right to:
3.4.1. book the ticket for cultural and entertainment event in the manner prescribed by this Offer and the Partner site;
3.4.2. buy the tickets by making the payment using any of the methods offered by the Seller.
4. Booking procedure
4.1. The Customer can make no more than three (3) orders of the tickets to cultural and entertainment events, using data from the same bank card. Each order can contain a booking which does not exceed six (6) tickets.
4.2. The booking of the ticket to the cultural and entertainment event can be carried out not later than three (3) calendar days prior to the cultural and entertainment event. The booking during the three (3) calendar days prior to the cultural and entertainment activities is not carried out.
4.3. The booking of the ticket(s) to cultural and entertainment event is valid for three (3) calendar days from the day following the day of receipt by the Customer the confirmation of the booking. During these three (3) days the Customer must make the payment for the ticket(s) or cancel the booking by clicking «Cancel the order» on the order page on the Partner site.
4.4. In the absence of payment for the ticket(s) booked by the Customer within the time specified in paragraph 4.2. of the present Offer, the booking will be automatically canceled.
4.5. The booking of the ticket(s) to cultural and entertainment event is made in accordance with the general rules of ticket booking on Partner site, located on http://tce.by/help.html.
5. Payment procedure
5.1. The Customer can purchase the ticket(s) to the chosen cultural and entertainment event using the credit card (Visa, MasterCard) by entering the data required to make a payment and debiting the funds from the bank account of the Customer on the Payment page.
5.2. The Customer may make an order using the services available on the Partner site, as follows:
5.2.1. choose the cultural and entertainment event, ticket to which the Customer wants to buy;
5.2.2. if there is a choice: choose the date and time of the cultural and entertainment event, the ticket to which the Customer wants to buy;
5.2.3. choose the number of tickets that the Customer wants to buy;
5.2.4. if there is a choice: choose the seat(s) for which the Customer wants to pay;
5.2.5. enter the data requested by the payment system on the Payment Page necessary to make a payment.
5.3. If the debiting the funds from the bank account of the Customer is successful the Customer will receive confirmation of the payment and the ticket form on the order page on the Partner site.
5.4. The payment is considered accomplished by the Customer and the ticket is considered bought after the funds are received on the account of the Seller.
5.5. The Customer shall print out the ticket located on the order page to be allowed to the cultural and entertainment event in accordance with the purchased ticket.
6. Ticket return
6.1. The Customer has the right to return the ticket purchased on the Site through the Partner site not later than one (1) calendar days prior to the cultural and entertainment event. In the case of cancellation of the cultural and entertainment event, changes in previously announced time (timing) or venue or replacement it with another event the Customer has the right to return the ticket on the day of the cancelled (or changed) cultural and entertainment event.
6.2. The printed by the Customer ticket shall be returned to the following address: 220030, Minsk, Internatsionalnaya, 21, business days from 9.00 a.m. till 6.00 p.m.
6.3. The Customer shall inform the Seller of his/her intention to return the ticket not later than one (1) business day prior to the return the ticket, upon condition that the return date falls on a working day, on business days from 9.00 a.m. till 6.00 p.m. using the phone number: (017) 395 30 20.
6.4. The funds paid by the Customer for a ticket to cultural and entertainment event will be returned to the Customer in cash on the day of presentation of the printed ticket at the following address: 220030, Minsk, Internatsionalnaya, 21. In case if the return of the ticket is conducted on the initiative of the Customer the Seller compensates him/her 75% (seventy five percent) of the initial cost of the ticket. In case if return of the ticket is conducted on the reason of cancellation, change of pre-announced time (timing) or the venue of cultural and entertainment event the Seller shall compensate the Customer a full refund.
6.5. After the return of cash to the Customer in accordance with the public Offer agreement concluded by its acceptance by the Customer, the ticket goes to the free sale on the site or through any other way of distribution chosen by the Seller.
7. Liability of the parties
7.1. For nonfulfillment or improper fulfillment of obligations under the public Offer agreement concluded by its acceptance by the Customer, the parties bear responsibility in accordance with the Republic of Belarus law.
7.2. The Seller is not responsible for any technical malfunctions on the Site, occurred through a fault of the Internet access provider of the Seller and/or the Customer, Web Developer, the Partner site, the site on which the Payment page is located, as well as other problems of a technical nature.
7.3. The Customer bears responsibility as set forth by law of the Republic of Belarus for providing misleading information when purchasing the tickets and for damage caused by these actions to third parties.
7.4. The Customer bears responsibility as set forth by law of the Republic of Belarus for commission of unlawful acts with bank cards when purchasing the ticket and for damage caused by these actions to third parties.
8.1. The guarantees of confidentiality which are provided by the owner of the Payment page are located at the following address: http://belgazprombank.by/personal_banking/internet_banking/. The Seller does not guarantee the confidentiality of the information that was provided by the Customer in the process of making the payment on the Payment page.
9. Force Majeure
9.1. The Parties shall not be liable for any failure to perform obligations under the public Offer agreement concluded by its acceptance by the Customer for the duration of the force majeure. Force majeure refers to, among other things, natural disasters (earthquakes, floods, etc.), circumstances of public life (war, states of emergency, strikes, epidemics, etc.), prohibitions of state bodies, etc.
10. Resolution of Disputes
10.1. The Seller and the Customer agree to take all measures to settle any disputes that could arise from the public Offer agreement concluded by its acceptance by the Customer through negotiation.
10.2. In case of failure of dispute settlement under the public Offer agreement concluded by its acceptance by the Customer, or in connection with them through negotiations, such disputes will be adjudged in accordance with the Republic of Belarus law
11. Concluding provision
11.1. If any of the terms of the public Offer agreement concluded by its acceptance by the Customer loses validity, is found to be unlawful and / or is removed from the agreement, it does not entail the invalidity of the other terms of the agreement, which shall remain in full force and are binding.
11.2. The present Offer shall enter into force on the date of its posting on the Site and shall be valid indefinitely.
Private non-commercial cultural institution Visual & Performing Arts Centre «ART Corporation»
- Registered address: 220088, Belarus, Minsk, Internatsionalnaya, 21
- ОАО Belgazprombank (Code OLMPBY2X),
- CBU 705 Romanovskaya Street, 5 Minsk,